Shipping policy

Itabela Home Shipping Policy

Thank you for shopping with Itabela Home! We strive to make the shipping process as smooth as possible. Please review our policy below.

Processing Time

Order Processing: Orders are typically processed within 1-3 business days after payment confirmation.
Custom Orders: If you’ve ordered a custom item, additional processing time may apply. Estimated timeframes will be provided at checkout or in the order confirmation email.

Shipping Rates & Options

Domestic Shipping: We offer several shipping options at checkout. Shipping rates are calculated based on the weight of your order and destination.
Free Shipping: Free standard shipping is available on orders over $150.00 USD.
International Shipping: International shipping rates vary by country. Import duties, taxes, and other fees may apply and are the responsibility of the customer.

Delivery Time

Standard Shipping: Estimated delivery time for standard shipping is 5-7 business days within the continental U.S.
Expedited Shipping: Expedited options are available at checkout, with estimated delivery times of 2-4 business days
International Orders:Delivery times for international orders vary by destination but generally range from 10-15 business days.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package’s journey.
Shipping Issues & Delays
While we strive to meet our delivery estimates, delays may occur due to weather, carrier disruptions, or other unforeseen factors. If your order is delayed, please reach out to us at itabelahome@gmail.com so we can assist you.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery, and we will work with you to resolve the issue.

Contact Us

Subscribe to our emails